Our next Voices of Highview is dedicated to Sophia Davies, our wonderful Assistant Office Manager. We took the time to catch up with her and gain an insight into her job role, her career journey, and what she likes to do outside of the office.
It was a breath of fresh air gaining a more personal connection to Sophia, and was great to learn about her journey to where she is today.
Check out what we asked her below 👇
🔹 Can you tell us a little about your career journey and what led you to your current role at Highview?
“I studied Accounting, which led me to join Highview as an Accounts Assistant. After a few years in the role, I felt ready for a new challenge and decided to move into Reception and Office Support. It has given me the opportunity to develop new skills, work with different departments, and gain a broader understanding of the business.”
🔹 What attracted you to working an Assistant Office Manager role within the roofing and construction industry?
“I like that no two days are ever the same. One day I could be dealing with ad hoc tasks and supporting different departments, and the next I could be helping to organise events or coordinate office activities. I enjoy being able to support various areas of the business and helping to keep the office running smoothly.”
🔹 What does a typical day look like for you, and what are some of the main responsibilities you manage?
“A typical day involves answering telephone calls, managing the info inbox, helping to resolve enquiries where possible, and providing support to different departments across the business. I also oversee office supplies and coordinate various administrative tasks.”
🔹 What has been your favourite project, moment or milestone you’ve experienced during your time at Highview?
“My favourite moment was when we moved offices. It was something completely new and fun to be involved in, and it really reflected the growth of the business. It was great to see how far Highview had come. (Plus, it’s closer to home for me 🙂)”
🔹 What do you enjoy most about working at Highview?
“I enjoy being part of a company that values its employees and provides opportunities to learn and develop. I also like that the company that has grown significantly over the years while still maintaining a family feel. Everyone is approachable and supportive.”
🔹 How important do you think communication is when working across different teams within a business?
“Communication is essential, especially in a role where I support multiple departments. Good communication helps ensure tasks are completed efficiently, information is shared accurately, and everyone is working towards the same goals. It also helps build strong working relationships across the business.”
🔹 How would you describe the role you play in supporting the wider Highview team?
“I like to think of myself as a central point of support for the business. Whether it’s helping visitors, managing enquiries, assisting departments with administrative tasks, or making sure the office runs smoothly, my role is all about helping colleagues and providing support wherever it’s needed.”
🔹 What’s the best piece of career advice you’ve ever received?
“What you know gets you in the door, but who you know can create opportunities, something along those lines…”
🔹 What’s something you’re particularly proud of achieving during your time at Highview?
“I’m proud of taking the leap and changing roles. I’m usually someone who prefers to stay within my comfort zone, but making that move has allowed me to broaden my skills, gain experience across different areas of the business, and realise that stepping outside your comfort zone can be incredibly rewarding.”
🔹 What do you enjoy doing outside of work?
“I love girls’ nights out and trips to London, but on the flip side, I also enjoy the slower-paced things in life, such as Reformer Pilates, walking my dachshunds, and spending time with my nan.”
🔹 What’s a hobby or interest you could talk about for hours?
“Space”