On the next edition of Voices of Highview, we’re proud to introduce our Divisional Manager, Mark Mills. We caught up with Mark to discuss his role within the industry, his career so far, and what he likes to get up to outside of work.
It was a great opportunity to step away from the day-to-day and learn more about Mark, his journey, and the valuable contribution he makes to the team every day.
Be sure to check out the interview below. 👇
What has been your career journey leading up to this role, and what initially interested you in becoming a Divisional Manager?
“I have worked in the construction industry throughout my entire career, spanning more than 30 years. I started as a tradesman before progressing to Assistant Site Manager, and now Divisional Manager.
The opportunity for growth within this role really appealed to me. As Highview continues to expand, we’re building strong teams to support our growth strategy, and the introduction of divisions has provided the next step in my management career. It has given me greater responsibility, more ownership, and the opportunity to help shape the future of the business.”
Could you tell us about your role and what it involves on a day-to-day basis?
“My role is to oversee the day-to-day operations of the Frameworks Division, managing a team of Contract Managers and ensuring projects are delivered safely, on time, and in line with programme forecasts.
A key part of my role is identifying potential risks, programme slippage, and opportunities, while supporting the team to achieve the best possible outcomes for our clients and residents.”
What would you say is one of the most important skills to have in a role like yours?
“Communication and experience are two of the most important skills. Being able to communicate clearly with clients, colleagues, and the wider supply chain is essential, while experience helps you make informed decisions and deal with challenges confidently.”
Is there a piece of advice you have received throughout your career that has really stuck with you and that you would pass on to others?
“It isn’t one specific piece of advice, but rather the importance of honesty in every aspect of your work. Whether you’re dealing with clients, colleagues, employees, or the wider supply chain, I’ve found that being open and acting with integrity builds trust. Even when challenges arise, honesty makes it much easier to work together towards a positive resolution.”
What are some of the biggest challenges you face in your role, and how do you overcome them?
“One of the biggest challenges is dealing with the unforeseen. Construction can be unpredictable, and sometimes the unexpected happens. I’ve learnt that while every project starts with a plan, it’s always wise to have a couple of contingency plans in place. Being prepared and remaining adaptable makes all the difference.”
What achievement are you most proud of during your time at Highview?
“To date, I’d have to say the RBG project. At the time, it was one of the biggest contracts we had secured. Despite a slow start, we successfully delivered the project to the satisfaction of our client, residents, and the Highview team, which makes it something I’m incredibly proud of.”
Outside of work, what are some of your hobbies or interests?
“I enjoy a good sci-fi series on TV, and my weekends are usually spent with my kids. And, for my sins, if I can get to watch Arsenal, I’m normally a happy boy!”
What’s something people might be surprised to learn about you?
“As a child, I was an altar boy at my local church, which was used as a filming location for the Hollywood film Splitting Heirs. I even made it into the film, although only for about three seconds! It starred Rick Moranis, Eric Idle, and Catherine Zeta-Jones, so I suppose I could have gone into acting instead of construction. 😊”
If you could have dinner with any person, past or present, who would it be and why?
“Stephen Fry. I think he has the perfect balance of humour and knowledge, and I’d love the opportunity to sit down and have a conversation with him.”